1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

I ordered these on the phone in February 2017.The CSR was very sweet and knowledgeable.

I was given 45 day "free" trial. I received them a week later. I tried them for 2 weeks. I didn't like them from the get-go.

They just weren't what I wanted. I told listenclear that i wanted to return them, because of many issues. They had 1 excuse after another. They told me to use different buds, then they said i could send them back with an audiology report, my expense of course, and they would program them.

I wasn't spending 100 bucks for an hearing test. I then requested a change in the model from elite to I-T-E, but they said they were recalled. They ate batteries like crazy. They said would last 2 weeks.

Not. Only lasted a day at most. They were poorly made. Fell apart in my hand.

They interfered with my glasses. They said they would put extensions on the wires. I said nevermind. I just don't want them, send me a return label, so I can send them back.

They never did. I went round and round with these people. They kept putting me off. My 45 days passed and then they took my 1st payment.

I told them I wanted to return these. They said I could not because my 45 days had lapsed and I was going to be responsible for the payments. Well I asked to speak to a manager. I was told there were no managers available, but someone would call me.

That did not happen. I decided to go to the bank and report my CC lost. Had it cancelled. That was the only way to get these sharks to not charge my CC.

As soon as they tried to get a payment and found the account closed, I suddenly get called every single day. DO NOT DO BUSINESS WITH THIS COMPANY. The only good thing is they only got 90 bucks out of me. I have them in a box, waiting for them to send me a return label.

They have my email address on file and still 5 months later, have not sent me a label.

I do not answer them when they call me with a robocall, no less.1-844-529-4327, is what comes up on the caller ID BEWARE these predators.

Review about: Listenclear Hearing Aids Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $99.

Preferred solution: Full refund.

Had an Experience with ListenClear?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products Shopko Optical "From: Me Sent: Thursday, June 16, 2016 4:42 PM To: service.eyecare@shopko.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out..." Read more Eyebuydirect - Poorly made Eyebuydirect "I have been a faithful customer of EyeBuyDirect for a number of years and have introduced its service to several people in Portugal. However, I must share my disappointment linked..." Read more GlassesUSA - Glasses broke within 90 days GlassesUSA "Had ordered the glasses and wear them everyday. I am an office type person and not exposed to a lot of harsh environments or tasks that could possibly damage my..." Read more Stanton Optical - Delivery Service Review Stanton Optical "I went to Stanton Optical on Lydians Blvd in Albuquerque, NM. I was told the glasses would be available in an hour. They weren't. Since I live 2 hours away,..." Read more Mattress Firm - Horrible customer service Mattress Firm "Dealing with Brook at Mattress Firm in Springfield was great until I purchased my base and mattress. The delivery guys damaged my wall getting it up and damaged the base..." Read more Poshmark - Purposely deceived! Poshmark "I bought 2 purses to get the shippin discount from the same seller. BOTH bags were sold as Leather. 1 bag still had the abee clearly stating "Simulated Leather" The..." Read more The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review. The Ashton Drake Galleries "I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made. The excuse was "a discrepancy between my..." Read more Wyndham Hotel Group - A NIGHTMARE at the Wingate at N Hampton Blvd Virginia Beach Wyndham Hotel Group "Come to Va Beach for a one nt stay, as we just moved from there, hsd a Dr appt so only needed one night stay. Traveling to Va Beach from..." Read more