Listenclear - Strung us along until trial period up
Didn't fit right. Lied about sending longer wires until trial period expired. Finally got wires and still didn't like. Batteries are NOT free, shipping is more than buying at store. Waste of $1600!!!! Haven't been able to use them DONT BUY THESE!! Go get them in person.
Listenclear - Junk, crackling noise
I hope I don’t get ripped off.
Thank you for your feedback. Unfortunately with limited information it is hard for us to address this issue. Please call customer service at 888-320-0424 to allow us to troubleshoot with you.Read more
Thank you for your review. We certainly try to resolve issues with the hearing aids as quickly as possible. If we can send parts and the customer is comfortable replacing themselves, that is the quickest solution. As in your case, if you are not comfortable installing...Read more
Your account has been refunded and closed as of 8/6/2018. Your concerns have been addressed. We do thank you for bringing it to our attention. We are sorry for the misunderstanding.Read more
We would like to come to a resolution with you and your grandfather. If you could please reach out to the customer service department. I sincerely hope he did not throw them in the garbage so that we can discuss the situation.Read more
We have received the hearing aids and closed your account. We do not typically send out a monthly invoice, however we do try to accommodate requests especially when needed for insurance purposes.Read more
There are many things that can be done to improve your experience. Please call customer service for help.Read more
We were able to setup a payment arrangement with you. We will continue to work with you if you would like to replace the stolen hearing aids.Read more
Thank you for your feedback. Our policy gives customers 30 days to get the hearing back when a return is requested. We explain to expect a label in 5-7 days. Return was requested 12/6/2017. We were made aware the label was not received on 2/14/2018. Hence the charges...Read more
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