They were authorized to auto-debit our checking account for $69.99 on Sept.15th 2017.
Instead on Sept. 30th they took out $1,599.99. Called them and told them that was our monthly bill pay money and to put in back into our account and take the monthly payment. They took the payment and have not refunded anything.
That left us with $48.00 to pay bills and live on for the month. We are in big financial trouble all because of them our account is overdrawn and we are broke.
We are on social security and get paid once a month.We need our money refunded now!
Reason of review: Problems with payment.